Leading Quality Together Conference 2027
About our conference with the Q community
Brought to you by the NHS Alliance and the Q community, this highly interactive conference will bring together system leaders, quality improvement specialists and operational leads to explore how the ambitions of the Quality Strategy for England can be translated into meaningful, locally led action across all parts of the NHS.
In a context of rising demand and sustained pressure across health and care, leaders face the ongoing challenge of balancing immediate priorities with long-term transformation. This event will provide an opportunity to explore the practical tools, strategic approaches and collaborative ways of working needed to deliver high-quality care and drive lasting improvement.
Why attend?
Drawing on insights from leading practitioners and national figures, participants will have the opportunity to:
- Learn from peers and national leaders
- Explore practical examples of quality improvement in action
- Discover new methods, tools and approaches
- Build the confidence and capability needed to lead high-quality, resilient services
- Connect with colleagues from across the NHS and the Q improvement community to share learning and experience
The opportunity to exchange ideas, challenges and solutions with peers, explore case studies, and learn from different experiences was invaluable. The discussions were honest, reflective and informative, with a strong focus on turning learning into meaningful improvement.
An exceptionally well-organised event that brings together great people and thought-provoking conversations. The networking opportunities alone make it invaluable.
Who should attend?
This conference is designed for leaders responsible for quality, patient safety, governance and assurance across NHS providers and systems, including:
- Board directors and executive leaders
- Chairs and non-executive directors
- Chief executives, chief nurses and medical directors
- Quality, patient safety and governance directors
- ICB quality and governance leaders
- Clinical governance, quality improvement and assurance leads
How to book/pricing
- NHS Alliance members and Q community members - £195 + VAT
- NHS Alliance associate members - £580 + VAT
- NHS and social care (non members) - £295 + VAT
Sponsorship and exhibition opportunities
Sponsorship and exhibition opportunities are selling fast. For more information on how your organisation can get involved, please email henry.crawford@thenhsalliance.org
Agenda
We’re developing a fantastic programme and speaker line-up. Below is a flavour of what to expect, although some elements may be subject to change.
Agenda
Thursday 28 Jan
09:15Agenda
Registration, exhibition and networking
10:00Opening remarks
10:10Plenary
Leading quality for all
What will it take for quality to really become the organising principle of the NHS? This session will explore a shared vision for quality that explicitly reduces inequalities and touches all parts of the health sector. Leaders will share examples for how to turn the quality strategy’s ambitions into reality at national and local level.
10:50Plenary
Making it all add up: aligning quality and productivity goals
This session will help leaders prioritise and align their efforts to make the best use of available resources. Explore practical strategies for ensuring quality and productivity work together to support better outcomes, rather than being competing priorities. Understand how we can shift the conversation nationally and locally from trade-offs to improving value.
11:30Refreshments, exhibition and networking
11:50Breakouts
Engaging people for quality
Explore how leaders can engage people delivering and using healthcare as an integral part of improving quality. Learn practical methods of partnering with patients and the public as co-producers of quality, rather than sources of feedback alone. Learn what works when it comes to inclusive engagement and valuing diverse perspectives. Expect a workshop that’s engaging in style as well as content.
Building effective Quality Management Systems
Quality Management Systems are identified as the means by which local organisations can deliver the quality strategy in England and have been part of what’s expected of organisations in Wales and Scotland for some time. But what does QMS mean in practice for your organisation? This session will give participants the opportunity to dive into examples from different health care settings across the UK.
* This session is repeated in the afternoon, with a number of different examples.
12:50Lunch, networking and exhibition
13:50Breakouts
Building effective Quality Management Systems
Quality Management Systems are identified as the means by which local organisations can deliver the quality strategy in England and have been part of what’s expected of organisations in Wales and Scotland for some time. But what does QMS mean in practice for your organisation? This session will give participants the opportunity to dive into examples from different health care settings across the UK.
* This session is a repeat from this morning but with a number of different examples.
Accelerating learning for quality
This session will consider how to combine easier access to data with asking the right questions and engaging people effectively to enhance how quality is managed. We’ll explore the data infrastructure and human capability needed to sustain QMS and how to build on what’s already available and happening within your organisation.
Maintaining and managing quality under pressure
This session will consider how we can stay proactive in understanding and sustaining quality and managing risk during periods of particular operational and financial pressure. Expect honest conversation, practical insights and shared learning focused on approaches that can help when resources are stretched.
14:50Refreshments, exhibition and networking
15:10Plenary
From learning to effective action: nationally and locally
There’s a multitude of recommendations and initiatives intended to improve quality of care in the NHS, but how do we make sure they deliver the intended benefits? The closing panel will explore work underway nationally to streamline expectations on local providers and commissioners, and equip leaders with insights to prioritise the things that will actually make a significant difference locally.
15:50Closing reflections
Additional information
Accessibility and inclusion
All meeting rooms used at the Leonardo Tower Hotel have step free access. The hotel has accessible toilet facilities, lifts wide enough for wheelchair users and assistance dogs are welcome. Hearing loops can be provided if requested.
- Whatever your requirements may be, please email events@thenhsalliance.org in advance of the event to tell us how we can support you to take part on the day.
- We are committed to hosting an inclusive and accessible event that enables everyone to attend and engage fully.
Getting there
Getting there
The conference venue is a seven minute walk from both Tower Hill and Aldgate East tube stations.
Address: Leonardo Royal Hotel London Tower Bridge, 45 Prescot Street, London E1 8GP
Access the location on Google Maps. More information on the venue is also available on the official website.