NHS Chief Operating Officers Forum

10:00Registration, refreshments and networking

• Registration

  The registration desk will be available from 10am. 

10:30Welcome

• Chair's welcome

  • Forum Chair

    Lucy Davies

10:55Session 1

• Strategic policy update

  A presentation on strategic policy issues and developments, sharing analysis on what these may mean for the provider sector, with opportunity for Q&A and discussion throughout. 

11:45Session 2

• From pressure to performance: learning from experience

  Mark Cubbon will share his insights as both a board member/chief executive of a provider trusts and working at a national level at NHS England, to discuss elective recovery.

  Mark will explore improved performance in electives, cancer and diagnostics, exploring what needs to be considered when adapting national priorities to implement locally.

  This is a unique chance to understand more about the conditions needed for success at times of high pressure and examining the changing role of the COO in a more 'system focused' NHS. 

  • Chief Executive, Manchester University NHS Foundation Trust

    Mark Cubbon

12:30Lunch and networking

13:30Session 3

• Leadership across health and care: What good can look like

  NHS staff say social care is vital - so what does effective joint leadership really look like?

  This thought provoking session will draw on real experience of navigating system-level complexity and partnership working, focusing on what effective leadership across health and social care looks like in practice. Expect clear insights on what enables genuine collaboration across organisations with seemingly different priorities.

  • Executive Director of ASC and Health at Walsall Council and policy leader at ADASS

    Kerrie Allward

14:15Comfort break

14:35Session 4

• Co-production in action: working together for better mental health

  Much NHS care is delivered by those outside of the NHS, with non-statutory organisations often holding invaluable insights into local community need.

  In this session, hear from Mark Yates to understand how they embed principles of co-production in their work to ensure services respond to the needs of the communities they serve. Drawing on the tension between demand and productivity with positive outcomes, we'll explore how meaningful co-production can help create sustainable solutions for service users and ensure effective care is informed by the needs of local populations.    

  • Director of Operations, Rethink Mental Illness

    Mark Yates

15:20Session 5

• Digital as a lever for operational transformation

  This session will explore how digital, data and innovation can be used as practical tools to help improve operational delivery across care pathways, support workflows and improve productivity.

  Hear insights into the barriers holding progress back and the importance of designing services that actively tackle digital exclusion and health inequalities. 

  • Former Chief Executive Officer, Dorset ICB

    Patricia Miller

  • Chair of The Shuri Network and NED at London Ambulance Services NHS Trust

    Dr Shera Chok

16:10Closing comments and reflections

16:10Post-event

• Further networking opportunities

  The main room will remain open until 4:15pm for colleagues to stay back and engage in further networking opportunities. Please do take advantage of this extended time to connect with peers, share insights and build valuable connections. Refreshments will be available.